888-370-2261 info@itlogixs.ca 157 Edith Way NW, Calgary, AB, T3R 2B8
ITLogixs Consulting Inc.
Free Shipping on Orders Over $300 Secure Payments and Reliable Order Processing Business, Government and Institutional Solutions Free Shipping on Orders Over $300 Secure Payments and Reliable Order Processing Business, Government and Institutional Solutions
ITLogixs Consulting Inc.

Shipping Policy

Home/Shipping Policy

  • Standard Shipping: In-stock orders are generally delivered within 5 business days after order acceptance, payment verification, and inventory confirmation.

  • Free Shipping: Standard ground shipping is free on eligible orders of $300 CAD or more before taxes.

  • Flat-Rate Shipping: Orders under $300 CAD are subject to a $19.99 CAD flat shipping fee for standard ground delivery.

  • Availability: Delivery times are subject to product availability, payment clearance, order verification, warehouse processing, and carrier availability.

  • Weekends & Holidays: Orders placed on weekends or Canadian statutory holidays will generally be processed on the next business day.

  • Shipping Charges: Freight, handling, insurance, and special-delivery charges may apply where free shipping is not available.

  • Remote Locations: Additional shipping charges may apply to remote areas, Yukon, Northwest Territories, Nunavut, and extended-service locations.

  • Oversized & Freight Items: Heavy, oversized, palletized, hazardous, or special-handling products may require additional freight charges.

  • Tracking: Tracking information will be provided when available after shipment.

  • Backorders: Backordered, special-order, configured, or manufacturer-restricted products may require additional delivery time.

  • Split Shipments: Products may ship separately from different warehouses, manufacturers, or distributors.

  • Delivery Delays: Estimated delivery dates are not guaranteed and may be affected by carrier delays, weather, supplier delays, or circumstances outside our control.

  • Damaged Shipments: Visible shipping damage, shortages, or incorrect items should be reported within 5 business days of delivery, and all original packaging should be retained.

  • Address Accuracy: Customers are responsible for providing a complete and accurate shipping address. Additional charges caused by incorrect addresses or refused deliveries may apply.

  • Expedited Shipping: Expedited shipping may be available for eligible products upon request and is subject to additional charges.

  • International Shipping: International orders may be subject to duties, taxes, customs charges, export restrictions, and additional shipping costs.