Prices shown in CAD. Taxes, duties and freight are quoted separately. Call 888-370-2261 for volume pricing.
| Manufacturer | Startech Canada |
|---|---|
| Manufacturer Part Number | ET91000SM20 |
| GTIN / Barcode | 65030864947 |
| Brand Name | StarTech.com |
| Product Name | StarTech.com Gigabit Ethernet Copper-to-Fiber Media Converter - SM LC - 20 km |
| Mfr. Part Number | ET91000SM20 |
|---|---|
| GTIN / Barcode | 65030864947 |
| Product Model | - |
| Product Type | - |
| Packaged Quantity | - |
| Brand | StarTech.com |
| Availability | In Stock |
| Price Currency | CAD |
| Category | Networking & Communications |
Return Window: Eligible products may be returned within 30 calendar days of delivery.
RMA Required: All returns require prior authorization and a valid Return Merchandise Authorization (RMA) number from ITLogixs.
Product Condition: Returned products must generally be unused, uninstalled, unregistered, undamaged, complete, and in resalable condition.
Original Packaging: Products should be returned with original packaging, manuals, accessories, licences, cables, and components.
Restocking Fee: A restocking fee of up to 20% may apply to non-defective or discretionary returns.
Return Shipping: Customers are generally responsible for return shipping costs unless the return results from an ITLogixs error or verified defective product.
Original Shipping Charges: Original shipping, freight, and special-handling charges are generally non-refundable.
Defective Products: Defective products may be repaired, replaced, credited, or handled through the applicable manufacturer warranty.
Shipping Damage: Visible shipping damage, shortages, or incorrect items should be reported within 5 business days of delivery, and all original packaging should be retained.
Software & Digital Products: Software, licence keys, subscriptions, cloud services, and digital products are generally non-returnable once issued, activated, registered, provisioned, downloaded, or electronically delivered.
Special-Order Products: Custom-configured, built-to-order, special-order, and non-stock products may be non-returnable.
Medical & Hygiene Products: Opened medical, sterile, hygienic, personal-protection, or patient-contact products may be non-returnable.
Final-Sale Items: Clearance, final-sale, hazardous, used, altered, damaged, incomplete, or manufacturer-restricted products may not be eligible for return.
Refunds: Approved refunds are normally issued to the original payment method after the returned product has been received and inspected.
Statutory Rights: Nothing in this policy limits any consumer or statutory rights that cannot legally be excluded under applicable Canadian law.
Return Requests: Contact sales@itlogixs.ca or 888-370-2261 to request an RMA or assistance with a return.
Standard Shipping: In-stock orders are generally delivered within 5 business days after order acceptance, payment verification, and inventory confirmation.
Free Shipping: Standard ground shipping is free on eligible orders of $300 CAD or more before taxes.
Flat-Rate Shipping: Orders under $300 CAD are subject to a $19.99 CAD flat shipping fee for standard ground delivery.
Availability: Delivery times are subject to product availability, payment clearance, order verification, warehouse processing, and carrier availability.
Weekends & Holidays: Orders placed on weekends or Canadian statutory holidays will generally be processed on the next business day.
Shipping Charges: Freight, handling, insurance, and special-delivery charges may apply where free shipping is not available.
Remote Locations: Additional shipping charges may apply to remote areas, Yukon, Northwest Territories, Nunavut, and extended-service locations.
Oversized & Freight Items: Heavy, oversized, palletized, hazardous, or special-handling products may require additional freight charges.
Tracking: Tracking information will be provided when available after shipment.
Backorders: Backordered, special-order, configured, or manufacturer-restricted products may require additional delivery time.
Split Shipments: Products may ship separately from different warehouses, manufacturers, or distributors.
Delivery Delays: Estimated delivery dates are not guaranteed and may be affected by carrier delays, weather, supplier delays, or circumstances outside our control.
Damaged Shipments: Visible shipping damage, shortages, or incorrect items should be reported within 5 business days of delivery, and all original packaging should be retained.
Address Accuracy: Customers are responsible for providing a complete and accurate shipping address. Additional charges caused by incorrect addresses or refused deliveries may apply.
Expedited Shipping: Expedited shipping may be available for eligible products upon request and is subject to additional charges.
International Shipping: International orders may be subject to duties, taxes, customs charges, export restrictions, and additional shipping costs.
